Last updated: April 27, 2026

Terms of Service

These Terms of Service ("Terms") govern your access to and use of RoofCaptain AI's website, dashboard, API, and chatbot widget (the "Service"). By using the Service, you agree to these Terms.

1. Account

You must provide accurate information and are responsible for safeguarding your credentials. You are responsible for all activity under your account.

2. Acceptable Use

You agree not to:

  • Use the Service for unlawful, deceptive, or harmful purposes
  • Reverse engineer, scrape, or attempt to bypass security
  • Send spam, malware, or violate any third party's rights
  • Use the Service to provide regulated professional advice (legal, medical, financial)

3. AI-Generated Estimates

Roof measurements and price estimates produced by the Service are approximate and intended for lead qualification, not final quotes. You are solely responsible for verifying measurements and pricing before binding any customer to a contract.

4. Subscriptions and Billing

Paid plans renew automatically until canceled. Fees are non-refundable except where required by law. We may change pricing with 30 days' notice.

5. Your Content

You retain ownership of content you submit (logos, branding, business info, leads). You grant us a license to host, process, and display this content as necessary to operate the Service.

6. Intellectual Property

The Service, including software, design, and trademarks, is owned by RoofCaptain AI. We grant you a limited, non-exclusive license to use it during your subscription.

7. Termination

You can cancel anytime from your dashboard. We may suspend or terminate accounts that violate these Terms. On termination, your access ends and we may delete your data after a reasonable retention period.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOFPILOT AI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY IS LIMITED TO THE FEES YOU PAID IN THE PRIOR 12 MONTHS.

10. Indemnification

You agree to indemnify and hold harmless RoofCaptain AI from claims arising out of your misuse of the Service or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.

12. Changes

We may update these Terms. Material changes will be communicated by email or in-app notice. Continued use after changes constitutes acceptance.

13. Contact

Questions? Email legal@roofcaptain.ai or visit our contact page.