Privacy Policy

Account information. When you sign up, we collect your name, email address, company name, phone number, and website.

Configuration data. Settings you provide for your chatbot, pricing, services, materials, branding, and other business information.

Lead data. Information collected by the chatbot from your website visitors, including names, contact details, and roof property details.

Usage data. Logs, IP addresses, device and browser information, and analytics about how the Service is used.

Cookies. We use cookies and similar technologies to keep you signed in and improve the Service.

• Provide, maintain, and improve the Service
• Power the AI chatbot and generate roof estimates
• Send transactional emails (account, security, billing)
• Communicate updates, marketing (you can opt out), and support
• Detect, prevent, and respond to fraud or abuse
• Comply with legal obligations

We do not sell your personal information. We share data with:

• Service providers that host our infrastructure, send email, and process payments.
• AI model providers that power the chatbot's natural language responses.
• CRMs you connect at your direction (e.g., webhook integrations).
• Authorities when required by law or to protect rights and safety.

We retain account and lead data for as long as your account is active or as needed to provide the Service. You can request deletion at any time by contacting us at privacy@roofcaptain.ai.

We use industry-standard security practices including encryption in transit (TLS), encryption at rest, row-level security on our databases, and access controls. No system is 100% secure; we cannot guarantee absolute security.

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. Contact us at the email above to exercise these rights.

The Service is not directed to children under 16, and we do not knowingly collect their data.

Your data may be processed in the United States and other countries where we or our service providers operate.

We may update this Policy from time to time. Material changes will be communicated by email or in-app notice.

Questions? Email privacy@roofcaptain.ai or visit our contact page.